Privacy policy

Last updated: July 2, 2025

Ascolta Beach Club operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ascolta Beach Club is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies, relates to, or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot reasonably identify you. We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, billing address, shipping address, phone number, and email address.
Payment information including credit card, debit card, and other payment details including payment confirmation and transaction data.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, and your order history.
Communications with us including any information you provide when contacting us for customer support, inquiries, feedback, or other communications.
Device information including IP address, browser type, device type, operating system, and unique identifiers.
Usage information including your interactions with the Services, including pages viewed, time spent, navigation paths, referring pages, and activity on the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you visit the Services, create an account, make a purchase, or communicate with us.
Automatically through the use of cookies, log files, web beacons, tags, or pixels when you browse or interact with the Services.
From third-party service providers including payment processors, shipping providers, IT service providers, analytics providers, and marketing partners.
From Shopify, which powers our store and collects data necessary to operate the Services.
From our affiliates, partners, and other third parties when permitted by law.

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide, operate, and fulfill the Services, including processing payments, fulfilling orders, arranging shipping, managing returns, and maintaining your account.
To personalize and improve your experience, including remembering your preferences, recommending products, and customizing content.
For marketing and advertising, including sending promotional emails, offering special deals, and showing you ads based on your activity on the Services or other websites.
To detect, investigate, and prevent fraud, unauthorized access, illegal activities, and other misuse of the Services.
To communicate with you, including responding to inquiries, providing customer support, and sending notifications related to your account or orders.
To comply with legal obligations, enforce our policies, resolve disputes, and protect our rights and those of others.

How We Disclose Personal Information

We may share your personal information with:

Shopify, which powers our store, to provide ecommerce, payment processing, hosting, and other essential services. Shopify may also process your information for fraud prevention and analytics. Learn more at https://privacy.shopify.com/en.
Service providers who perform services on our behalf, including payment processors, IT service providers, fulfillment and shipping companies, marketing agencies, and analytics providers.
Marketing and business partners to help with promotions, advertising, and audience targeting based on your interactions with our Services or others.
Affiliates or members of our corporate group for operational purposes.
Legal authorities, government agencies, or other parties when required by law, legal process, or to protect our rights, property, or safety.
In connection with a business transfer such as a merger, acquisition, restructuring, or sale of assets.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services to provide, secure, and improve the Services. Shopify may use your information in combination with information from other merchants and websites to support functions like fraud prevention and analytics. When Shopify processes your data for its own purposes, Shopify is independently responsible for its use of your personal information. You can learn more about how Shopify handles your data by visiting the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en or manage your privacy preferences via the Shopify Privacy Portal.

Third Party Websites and Links

Our Services may include links to websites, apps, or platforms operated by third parties. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing them with your personal information. Your use of any third-party site is at your own risk.

Children's Data

Our Services are not intended for use by children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at the email provided below to request deletion.

Security and Retention of Your Information

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements and policies. How long we retain data depends on factors such as legal requirements, the nature of the information, and the purposes for which it was collected.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

The right to access or know what personal information we hold about you.
The right to request that we delete your personal information.
The right to request correction of inaccurate personal information.
The right to data portability, meaning you can request your personal information in a portable format.
The right to manage your communication preferences, including opting out of marketing emails at any time by clicking the unsubscribe link in our emails.

You may exercise these rights where available by contacting us using the contact details provided below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising your rights.

To understand how Shopify manages your personal information and the rights available to you through Shopify, visit https://privacy.shopify.com/en.

Complaints

If you have concerns about how we handle your personal information, please contact us using the details below. Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries other than your own, including the United States and Canada, where our service providers and Shopify are located. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities to protect your data during cross-border transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the “Last updated” date accordingly. Continued use of the Services after such updates constitutes acceptance of the revised policy.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any of your rights, please contact us at:

estate@ascoltabeachclub.com